Apprentice Helpdesk
The Apprentice Helpdesk offers free information, support, and advice. We help with any questions or concerns about apprenticeships or traineeships in Victoria.
Phone: 1300 311 820 (9am to 5pm, Monday to Friday – excluding public holidays)
Email: apprenticehelpdesk@djsir.vic.gov.au or submit an online enquiry
TAFE and Training Line
Get information about careers and courses by contacting the TAFE and Training Line, 8:30 am to 4:30 pm, Monday to Friday (closed on public holidays).
Phone: 131 823
Email: tafe.courseline@djsir.vic.gov.au
Skills and Jobs Centres
Skills and Jobs Centres provide expert advice on training and employment opportunities. Based in TAFEs across Victoria, they offer information such as career advice, help with job searching, apprenticeship and traineeship advice and much more.
Find your nearest Skills and Jobs Centre
Other programs and services
Retrenched Apprentices and Trainees Program
Get support to recommence and complete your apprenticeship or traineeship.
Apprenticeship Support Officers
Apprenticeship Support Officers can provide support and advice around a range of issues, including wages, safety, training, workplace culture, schooling, finances and more.
Victoria’s education and training regulator
The Victorian Registration and Qualifications Authority (VRQA) registers apprentices and trainees, and ensures employers meet their obligations under training contracts.
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